Support

We set you up and keep you running

Technical support is included with every active ADVATOUCH license and with the tablet package.

Setup & onboarding

Installing the app, activating your license, connecting your WhatsApp Business, Facebook Page, and Instagram, and configuring printers and delivery providers.

Licensing & payments

License activation, renewals, device seats, MEPS payments, and CliQ / bank-transfer verification.

Data requests

Backup and restore help, account questions, and data-deletion requests — see the Data Deletion page for the full process.

Reach support

support@advancevisiontech.com · technical@advancevisiontech.com · WhatsApp +962 78 278 5467 · +962 78 817 7769

Support covers the software, channel connections, and payments. It does not extend to managing your Meta accounts or your customers on your behalf. Customers of our retired desktop product can contact support for license assistance.